Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you willingly share. This includes your name, company name, email address, phone number, delivery locations, and specific preferences for your floral needs. We also collect payment details when you place orders, though this is securely processed through our payment partners.

For our corporate clients, we may collect extra business information such as company registration details, preferred delivery timelines, and budget constraints. This helps us deliver a customized service that aligns with your business requirements.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to enhance website performance and understand how clients discover our services.

How We Use Your Information

We utilize your personal information primarily to fulfill flower orders and deliver excellent customer support. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

MossFieldCove respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to keep it safe. This encompasses secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be able to access, correct, delete, or limit how your information is used.

To exercise these rights, contact us using the details provided at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only for as long as necessary to provide our services and meet legal obligations. Retention periods vary based on the type of data and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie options in your browser settings. Note that turning off some cookies may impact site functionality. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only MossFieldCove and our site. We are not accountable for the privacy practices of external sites.

We recommend that you review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.